Financial Transparency &
Investor Disclosures

Mr. Harshil Chheda
Designation: Company Secretary & Compliance Officer
Email: compliance@panachedigilife.com

Bigshare Services Private Limited
Email: investor@bigshareonline.com
Tel: 02240430200
Address: Office No S6-2, 6th Floor, Pinnacle Business Park, Next to Ahura Centre, Mahakali Caves Road, Andheri (East) Mumbai - 400093 , Maharashtra

Chairman & Managing Director, Joint Managing Director, CS & Compliance Officer and Chief Financial Officer of the Company are severally authorized for the purpose of determining materiality of an event / information and making disclosure.
Telephone : 022 2500 7002
Email : compliance@panachedigilife.com

SEBI vide circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 on July 31, 2023 has introduced a common Online Dispute Resolution (“ODR”) mechanism to facilitate online resolution of all kinds of grievances/ disputes/ complaints arising in the Indian securities market. The ODR Portal allows investors with additional mechanism to resolve the grievances in the following manner:

Initially, all grievances/ disputes/ complaints against the Company are required to be directly lodged with the RTA/ the Company. Shareholders may lodge the same by sending an email to investor@bigshareonline.com / compliance@panachedigilife.com or by sending physical correspondence at: Bigshare Services Private Limited Unit: Panache Digilife Limited Office No S6-2, 6th Floor, Pinnacle Business Park, Next to Ahura Centre, Mahakali Caves Road, Andheri (East) Mumbai - 400093, Maharashtra.

Grievances/ disputes/ complaints which are not resolved at Level 1, or if the shareholder is not satisfied with the resolution provided by the Company/ RTA, then a complaint may be raised on SEBI Complaints Redress System (“SCORES”) which can be accessed at https://scores.sebi.gov.in

In case the shareholder is not satisfied with the resolution provided at Level 1 or 2, then the online dispute resolution process may be initiated through the ODR portal at (https://smartodr.in/login) within the applicable timeframe under law. For more details, please refer to the SEBI Circular.

1. This is to clarify that the shareholder(s) may initiate dispute resolution through the ODR Portal without having to go through SCORES Portal (i.e. From Level 1 to Level 3), if the grievance lodged with the Company is not resolved satisfactorily.
2. It may be noted that the dispute resolution through the ODR portal can be initiated only if such complaint/ dispute is not pending before any arbitral process, court, tribunal or consumer forum or if the same is non-arbitrable under Indian law.
3. There is no fee for registration of complaints/ disputes on the ODR Portal. However, the process of conciliation / arbitration through ODR portal may attract fee and the same shall be borne by the concerned investor/ listed entity/ its RTA (as the case may be).